Volkswagen Insurance Service is introducing an impressive line-up of insurance products for owners of Volkswagen passenger cars and commercial vehicles. It will also include Audi, SEAT and Skoda customers.
The Volkswagen Group has signed a long-term contract with Allianz Insurance plc, effective January 1st this year. VIS director David Maloney said he feels that the partnership with Allianz will be highly beneficial to customers, and will support his company’s claim that they offer the best insurance in the industry.
VIS is now offering complimentary seven-day coverage to be introduced by the individual vehicle retailers, so that customers are insured and protected as they drive their new car off the lot. The annual insurance coverage is Defaqto rated with five stars, and will incorporate paint and body shops and parts stores that are approved by the Volkswagen Group.
Customers with this insurance package can be assured that fully trained technicians will be working on their car and that genuine Volkswagen Group parts are used in repairs, so a damaged vehicle will be returned to factory standards.
The seven-day drive away service has been on offer for the past three years and has been popular with customers and retailers. The annual coverage will be additionally promoted through new websites and telephone sales via a call centre in Bristol, operated by Allianz.
Both the Volkswagen Group and Allianz Insurance have expressed great confidence in the outcome of the partnership. Their feeling is that customers will be very pleased with the quality of service, and they are expecting to extend the relationship into other product areas.
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